INTRODUCTION is managed by Rustic Earth Private Limited and this privacy policy details the collection, use, management and protection of the information shared with us. collects data to give you a better personalized experience and to improve our products and services.

We believe your privacy is a key aspect of our relationship and helps build the trust in our brand, as we hope to have a long, mutually beneficial relationship for years to come.




You may furnish us with personal information in a few scenarios e.g. when you make an online purchase, verify your credit card, place an order, arrange for a delivery or return a purchase, provide feedback, we imply that you consent to our collecting it and using it for that specific reason only. When you communicate with us via any media or interact with us electronically through emails, we again term it as your consent to gathering, using and managing that information. If you are a minor i.e. under the age of 18 years you may use this site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. If your age is below that of 18 years your parents or legal guardians can transact on behalf of you if they are registered users.

You will receive a username and password for your account upon completing the Website’s registration process, or alternatively you can choose to browse through an existing Gmail or Facebook account by providing necessary permissions. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. Rustic Earth Private Limited cannot and will not be liable for any loss or damage arising from your failure to comply with or maintain security of your account.

By registering to our website, you agree to receive marketing and promotional communication from Rustic Earth Private Limited via SMS, email, and any other form of notification(s).



  1. When you purchase from us.
  2. When you purchase on someone’s behalf as a gift delivered or to someone other than yourself. In such a case, we assume you have the concerned person’s consent and authorization to use and provide us his / her related information.
  3. Create an account with us or sign up to any service or newsletter.
  4. When you share ideas or convey information through any avenue including via social media sites or when you log in to our site through third party social media sites.
  5. When you participate in sweepstakes, contests, promotions, or any social media offers, offered by us.



Personal Information which comprises your full name, gender, age, telephone number, mobile number, billing and shipping address, pin code, email address – primarily details you provide as part of filling up the order form or feedback back or a survey / questionnaire.

Rustic Earth Private Limited does not collect any of your payment card details or bank account details at any point during the payment transaction. As part of the purchase transaction when you initiate the payment process, you are automatically diverted to the bank’s payment gateway. It is there that all payment transaction details are procured by the bank on a secured page, encrypted and then securely transmitted for an authorization decision to your card issuing authority.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system, computer type and domain server. Email marketing: With your permission, we may send you emails about our store, new products and other updates.

Limited instances where we may share your personal information include:

This includes sharing information with Facebook when you’ve chosen to link it to your Rustic Earth Private Limited account or publish your activity on Rustic Earth Private Limited to your page.

We may employ third party companies or individuals to process personal information on our behalf based on our instructions and in compliance with this Privacy Policy. In addition, some of the information we request may be collected by third party providers on our behalf.

We may also share aggregated or non-personally identifiable information with our partners or others. For example, we may tell a business using Rustic Earth Private Limited website how many people viewed any product or category of products or even most popular sold brand from our website, most searched product etc.




We use your personal information

To contact you, to send you offers, information on promotions,

To improve our website to eventually provide you a better shopping experience and enhance the information to shop better

To complete the order process and deliver goods to you or to complete any service as requested by you.

We will use automatically collected information

To customize some of your shopping experiences

To remember your usage privileges

To derive business intelligence how our website is used and analyze shopping patterns

To help diagnose problems in order to rectify them




We do not share your information with any third parties. We do not sell or share your information for any commercial purposes

We only share the information with our enabling partners like courier and delivery companies or shipping companies, franchisees, associates to complete the order process

But some circumstances may warrant disclosure of information – e.g. investigations, court orders, and orders from legal authorities, to prevent or take action against illegal activities, fraud or potential threat to safety or security or society, persons or state. In such circumstances we will disclose as warranted by circumstances in adherence to law




All information displayed, transmitted or carried on is protected by copyright and other intellectual property laws. This site and app is designed, updated and maintained independently for Rustic Earth Private Limited by a web designing company namely, Ideas in a Flash. You should not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, perform, display or in any way commercially exploit any of the content at

If you have any questions regarding these Terms and Conditions, please email us at




We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

While a lot is mentioned above, we would like to reiterate that while using any personal information, we maintain the highest levels of propriety. We are a socially and morally responsible organization, so we will not do unto others, what we would not want done unto us.




If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply if you want more information please contact us at


Email Us On:

Contact Us No: +91-9321 808 885

Working Hours: Mon – Fri: 9:00 am – 5:00 pm

This policy is updated on 13th November 2020